Privacy Policy
Effective Date: March 1st, 2025
Introduction
Boost Health Rx, LLC (“we,” “us,” or “our”) is committed to safeguarding the privacy of individuals who visit our website, use our telehealth services, and interact with us in connection with healthcare and wellness offerings. This Privacy Policy describes how we collect, use, disclose, and protect personal information, including protected health information (PHI), in accordance with the Health Insurance Portability and Accountability Act (HIPAA), and other relevant state and federal privacy laws.
By accessing our website or receiving services through Boost Health Rx, you consent to the practices described in this Privacy Policy.
Information We Collect
When you interact with our website or use our services, we may collect personal information directly from you, from third-party sources, or automatically through your use of our website.
This information may include your name, date of birth, mailing address, email address, phone number, health history, medical records, prescription details, billing information, and other identifiers. Additionally, we may collect usage data such as IP addresses, browser types, device identifiers, and geolocation data through cookies and similar technologies to support security, analytics, and user experience enhancements.
Use of Information
We use the information we collect to provide healthcare services, manage our operations, improve user experience, and comply with legal obligations. Specifically, we use your information to create and manage your account, deliver telehealth consultations, prescribe medications, coordinate care with pharmacies or laboratories, process payments, communicate with you about services, and respond to support requests.
We may also use aggregated or de-identified information for research, quality assurance, and business development purposes, provided it does not identify any individual.
Sharing and Disclosure
We do not sell or lease your personal or health information. We may share your data with trusted third parties only to the extent necessary to support your care or operate our business. This may include healthcare providers, pharmacies, payment processors, technology vendors, and customer service platforms. All such third parties are bound by appropriate confidentiality and data protection obligations.
We may disclose information when legally required, such as to comply with subpoenas, court orders, public health mandates, or regulatory audits. In the event of a business merger, acquisition, or reorganization, we may transfer your information to the involved entity, subject to this policy’s protections.
HIPAA and Health Information
Boost Health Rx, LLC is a covered entity under HIPAA and takes your PHI seriously. Your health information may be used or disclosed for treatment, payment, and healthcare operations, consistent with federal law. You have the right to receive our separate HIPAA Notice of Privacy Practices that details these protections and your rights regarding your medical data.
Data Security
We implement a range of physical, administrative, and technical safeguards to protect the confidentiality, integrity, and availability of your personal information and PHI. Our systems use secure encryption protocols, access controls, and secure storage. However, no transmission of data over the internet is entirely secure, and we cannot guarantee absolute security of your information.
Data Retention
We retain personal and health information for as long as necessary to provide services and comply with legal, regulatory, and operational requirements. When data is no longer required, we securely dispose of or de-identify it in accordance with applicable laws.
Your Rights
Depending on your state of residence, you may have the right to access, correct, or delete your personal information. You may also have the right to request restrictions on the use of your data, object to certain processing activities, or request data portability.
To exercise your rights or ask questions about your data, please contact us using the information provided below.
Children’s Privacy
Our website and services are intended for use by adults aged 18 and older. We do not knowingly collect personal or health information from children under 18. If we become aware that we have collected such information without verified parental consent, we will promptly delete it.
Cookies and Tracking Technologies
We use cookies, web beacons, and similar technologies to understand website usage, track sessions, maintain user preferences, and support analytics. You may disable cookies through your browser settings, though this may affect site functionality.
Third-Party Websites
Our website may contain links to third-party sites or services. We are not responsible for the content, security, or privacy practices of those sites. We encourage you to review their privacy policies before providing any information.
Changes to This Policy
We may update this Privacy Policy periodically to reflect changes in our practices, technology, or legal requirements. Updates will be posted on this page with an updated “Effective Date.” Your continued use of our website or services constitutes acceptance of any changes.
Contact Us
If you have questions about this Privacy Policy, your information, or your rights, please contact:
Privacy Officer
Boost Health Rx, LLC
Email: care@boosthealthrx.com